How do I reset a forgotten password?
If you have forgotten your password and are locked out of your account, you can reset your password by following the steps below.
- Login into the AWARD Training Portal
- Select Sign In on the top right
- On the login page, select Forgot Password
- Enter the email address you used to create your site
- Click Submit
- Check your email inbox for a password reset email with further instructions. If you do not see the email check in your Junk/Spam folder.
I'm having trouble accessing a course.
Always sign into your account, then click on 'My Dashboard' at the top to access your courses. You can search for a course in the search window. If you have other difficulties, email us at firstname.lastname@example.org
How do I update my profile?
Go to 'My Account" and you will be led to a page where you can update your information. As for the biography included for the whole participant group list, you will need to send your update to email@example.com and copy Hellen at firstname.lastname@example.org.